Publicaciones

@article{serrano2024,

title = {Revisión de literatura sobre metodologías de diseño de user personas para museos y bibliotecas},

author = { Jorge Serrano-Cobos and Ángeles Calduch-Losa},

doi = {https://dx.doi.org/10.5557/IIMEI14-N27-001023},

issn = {2173-1241},

year  = {2023},

date = {2023-12-07},

urldate = {2023-12-07},

journal = {Métodos de información},

volume = {14},

number = {27},

pages = {1–23},

abstract = {The persona design technique, coming from the user-centered design environment, can be used as a tool in the design of improvements for the heritage dissemination, cultural communication and marketing of information spaces such as museums and libraries (user personas, visitor personas, patron personas). The components of personas designed for these contexts are presented, and a systematic review of literature is carried out to detect what different methodologies (qualitative, quantitative or with mix-methods) can be used to construct personas, based on internal or external data, within this cultural context, in 31 scientific publications.},

keywords = {Cultural Communication, Cultural Marketing, Heritage Dissemination, Patron Personas, Systematic Literature Review, User Personas, User-Centered Design, Visit Personas},

pubstate = {published},

tppubtype = {article}

}

@article{Palomar-Garcia2023,

title = {Uses and abuses of User-Centered Design: literature review and proposal of a tool for evaluating ethics in the design of mobile applications},

author = {Clara Palomar-Garcia and Ariadna Fernández-Planells and Carles Sora-Domenjó},

doi = {10.1080/14626268.2023.2165107},

issn = {1744-3806},

year  = {2023},

date = {2023-01-23},

urldate = {2023-01-23},

journal = {Digital Creativity},

volume = {34},

number = {1},

pages = {37--52},

publisher = {Informa UK Limited},

abstract = {The aim of this paper is to study the implications and ethical variables of User-Centered Design (UCD) methods in the design of mobile applications. We carried out a review of the literature on ethics in User-Centered Design within the field of mobile applications. We studied three disciplines that are applied in the design of mobile applications and that include UCD in their definition: Human–Computer Interaction, User Experience, and Design for Behavior Change.

The analysis has allowed us, firstly, to identify different ethical approaches to applying UCD, and secondly, to propose a new tool for analyzing the ethical implications of UCD taking into account two variables: alignment with the user’s interests and will, and the type of influence the design generates. This paper shows that UCD methods are not always used for the benefit of the user, and asserts the ethical responsibility of design processes involving how users interact with mobile technologies as well as the importance of media education so that citizens become technologically responsible.},

keywords = {Behavior Change, Design Ethics, Human-Computer Interaction, User Experience Design, User-Centered Design},

pubstate = {published},

tppubtype = {article}

}